Our aims are to:
� improve health
� reduce inequalities
� modernise health services in Tower Hamlets.
Our key objectives are to:
� achieve recurring financial balance
� achieve effective, economic and efficient use of available resources
� achieve a measurable improvement in the overall quality and
effectiveness of services provided
� develop primary care
� develop our workforce
� commission secondary (hospital) services that are more responsive to
the needs of local people
� implement National Service Frameworks which have been introduced for
a number of services.
Our values
The PCT will work in a way that:
� values the patient�s personal experience of health and healthcare
� values and celebrates the diversity of its workforce and the population it
serves
� takes a "whole systems" approach to healthcare
provision
� empowers patients and staff to develop and improve the health of
individuals and the population as a whole.
Our work
Tower Hamlets PCT:
Through its public health directorate assesses local health needs and
works with Tower Hamlets Council and voluntary and community
organizations in developing a Health Improvement and Modernisation
Plan for Tower Hamlets.
Commissions services for Tower Hamlets residents from teaching and
district hospitals and from mental health service providers
Supports the development of primary care through working with general
practitioners and their staff and now dentists, pharmacists and
ophthalmologists. Our aim is to increase access to high quality primary
care services for local people.
Providing a range of services:
� community and primary health services, including Whitechapel NHS
Walk-In Centre and support provided by district and school nurses and
health visitors
� community child health
� services for people with learning disabilities
� services for older people
� foot health
� disability Options Team
� women�s and young people�s services including family planning
� health promotion
� community and salaried dentistry
� therapies: audiology, occupational therapy, physiotherapy, speech and
language therapy for children, primary care psychology.
These services are provided at Mile End Hospital, which is managed by
the PCT, in health centres, GP surgeries, schools, and in people�s homes
as well as in other hospitals.
Patient Advice and Liaison Service
(PALS)
We have a Patient Advice and Liaison Service to give you information
about services, help to sort out problems and assist you in finding your
way through NHS and social care services.
Our PALS service is on freephone 0800 389
3093
For more information or to contact us visit our website at www.thpct.nhs.uk
