Tower Hamlets Primary Care Trust

Our aims are to:

• improve health
• reduce inequalities
• modernise health services in Tower Hamlets.

Our key objectives are to:

• achieve recurring financial balance
• achieve effective, economic and efficient use of available resources
• achieve a measurable improvement in the overall quality and effectiveness of services provided
• develop primary care
• develop our workforce
• commission secondary (hospital) services that are more responsive to the needs of local people
• implement National Service Frameworks which have been introduced for a number of services.

Our values

The PCT will work in a way that:
• values the patient’s personal experience of health and healthcare
• values and celebrates the diversity of its workforce and the population it serves
• takes a "whole systems" approach to healthcare provision
• empowers patients and staff to develop and improve the health of individuals and the population as a whole.

Our work

Tower Hamlets PCT:
Through its public health directorate assesses local health needs and works with Tower Hamlets Council and voluntary and community organizations in developing a Health Improvement and Modernisation Plan for Tower Hamlets.

Commissions services for Tower Hamlets residents from teaching and district hospitals and from mental health service providers Supports the development of primary care through working with general practitioners and their staff and now dentists, pharmacists and ophthalmologists. Our aim is to increase access to high quality primary care services for local people.

Providing a range of services:

• community and primary health services, including Whitechapel NHS Walk-In Centre and support provided by district and school nurses and health visitors
• community child health
• services for people with learning disabilities
• services for older people
• foot health
• disability Options Team
• women’s and young people’s services including family planning
• health promotion
• community and salaried dentistry
• therapies: audiology, occupational therapy, physiotherapy, speech and language therapy for children, primary care psychology.

These services are provided at Mile End Hospital, which is managed by the PCT, in health centres, GP surgeries, schools, and in people’s homes as well as in other hospitals.

Patient Advice and Liaison Service (PALS)

We have a Patient Advice and Liaison Service to give you information about services, help to sort out problems and assist you in finding your way through NHS and social care services.

Our PALS service is on freephone 0800 389 3093

For more information or to contact us visit our website at